Where is my supplier?
In order for a supplier to properly appear in the Preferred Supplier guide and for it to be available to associate with offers and media it MUST meet the following criteria:
- The supplier MUST exist in Sugar. If it does not, please contact the supplier manager to get it added
- The supplier MUST have a valid contract in Sugar.
- The contract must be associated with your division (i.e. Travelsavers US, NEST, Travelsavers CA, etc...)
- The contract must have valid start and end dates
- There MUST be a corresponding supplier in Umbraco
- The supplier in Umbraco MUST be associated to the supplier in Sugar
- To associate the Umbraco supplier to the sugar supplier, choose the "Internal Use Only" tab on the supplier and select the appropriate supplier name from the drop down.
- If you do not see your supplier please re-visit steps 1 and 2 above
- The supplier in Umbraco MUST have valid content (aka "fluff") for you language/region
If you have gone through all of the steps above and are certain everything is correctly setup, then please submit and IT request.